At Induction Heater Manufecturers (hereinafter referred to as “we,” “us,” or “our”), we are committed to providing you with timely and efficient shipping of your orders. This Shipping Policy outlines our practices regarding shipping, delivery times, and costs.
1. Shipping Locations
We currently ship to the following locations:
- Domestic: [List domestic locations, e.g., United States, Canada]
- International: [List international locations or specify regions/countries]
Please note that we do not ship to P.O. Boxes or military addresses (APO/FPO).
2. Shipping Methods and Costs
We offer several shipping methods to meet your needs:
- Standard Shipping: Delivery within [insert estimated delivery time, e.g., 5-7 business days].
- Expedited Shipping: Delivery within [insert estimated delivery time, e.g., 2-3 business days].
- Overnight Shipping: Next-day delivery available for select locations.
Shipping Costs:
Shipping costs are calculated at checkout based on the weight and dimensions of your order and your selected shipping method. You will see the total shipping cost before completing your order.
3. Order Processing
All orders are processed within [insert processing time, e.g., 1-3 business days]. Orders placed on weekends or holidays will be processed the following business day. You will receive a confirmation email with tracking information once your order has shipped.
4. Delivery Times
Delivery times may vary depending on your location and the shipping method chosen. While we strive to meet estimated delivery times, we cannot guarantee them due to factors such as weather conditions, carrier delays, or holidays.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package’s status through the carrier’s website.
6. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us immediately at [Your Email Address] or [Your Phone Number]. We will work with the carrier to resolve the issue as quickly as possible.
7. Returns and Exchanges
For information on our return and exchange policies, please refer to our Return Policy page.
8. Contact Us
If you have any questions or concerns about our shipping policy, please feel free to reach out to us:
- [Your Company Name]
- Email: [Your Email Address]
- Phone: [Your Phone Number]
Address: [Your Company Address]